Position: Compliance Analyst I
Location: Sioux Falls
Goal Solutions, LLC (“Goal” or the “Company”) is an innovative consumer loan servicing and asset management company providing comprehensive and customizable solutions driven by technology, analytics, and industry expertise.
Directly or through its subsidiaries, GSS Data Services, Launch Servicing (“Launch”) and Turnstile Capital Management (“TCM”), Goal provides primary servicing, asset management, collections management, direct collections, administration, and treasury services. Key markets we serve include residential solar, home improvement, student finance, and a growing number of personal loan providers. Currently Goal serves a variety of clients including hedge funds, traditional banks, ABS structures, insurance companies, investment banks, and colleges and universities with over $30B in assets under management.
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Goal will continue to grow the business both organically and through acquisitions. Senior Goal leadership has been working together for over fifteen years and we pride ourselves and our work on our mission, values, culture, and service to our community. Our company is headquartered in San Diego, CA and has been named “Best Places to Work” by the San Diego Business Journal since 2015. In 2022, Goal was certified as a “Great Place to Work”.
Job Description:
The Compliance Analyst will report to the Compliance Manager and ensure compliance by the Company, its subsidiaries, and its vendors with applicable laws, regulations, and Company policies and procedures. The role requires a working knowledge of consumer financial protection laws and regulations.
Responsibilities:
- Review and test operational functions for adherence to applicable laws, regulations, and company policies and procedures
- Monitor and review verbal, written and electronic communications
- Monitor and review transactions in connection with consumer loan servicing and debt collection
- Analyze exceptions and make recommendations to enhance internal controls and/or improve efficiencies
- Effectively communicate testing results to management
- Assess compliance with consumer financial laws and regulations
- Contribute to special projects as assigned.
- Review existing and proposed legislation and regulations, regulatory announcements, and industry periodicals to assess applicability and impact to Company
- Create clear and accurate written reports summarizing testing findings
- Work closely with colleagues to provide continuous improvement strategies and measurements
- Review and draft regulatory complaint responses
- Other duties as assigned
Education & Other Minimum Requirements
- High school diploma
- Strong interpersonal skills and the ability to prioritize work when demands change
- Impeccable attention to detail
- Strong critical-thinking and problem-solving skills.
- Ability to work independently with minimal supervision.
- Effective written and verbal communication skills
- Ability to manage small projects
- Collaborative team player
- Working knowledge of Microsoft Office products
Bonus points if you have:
- Post-secondary degree
- 2+ years of compliance experience in consumer lending, loan servicing, debt collection, or other consumer financial services
- Working knowledge of loan servicing and debt collection laws and regulations preferred
Competitive pay with bonus, and a comprehensive benefits package that includes, but not limited to:
- 401(k) + company match up to 4%
- Medical, dental, and vision coverage
- Annual HSA contribution of $1,500
- Life insurance, disability, and critical illness
- Birthday holiday
- 2 floating Community Days
- Hybrid work schedule based on length of service and performance standards
- Free snacks and drinks in the office
- Tuition reimbursement program
- Generous PTO, including Paid Parental Leave
- $2,000 Vacation Incentive Plan after 3 years + $1,000 Sabbatical Day
- Community funds, wellness funds, and more
Learn more about our benefits by viewing our 2023 Employee Benefits Brochure.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Equal Employment Opportunity
It is the policy of the Company to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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