Unit Clerk-Internal Medicine (Dean Clinic-East)
Location: Madison Wisconsin
Description: Dean Clinic is at present looking to employ Unit Clerk-Internal Medicine (Dean Clinic-East) right now, this position will be placed in Wisconsin. More complete informations about this position opportunity please give attention to these descriptions. Dean Clinic is one of the largest integrated healthcare delivery systems in the country. Established in 1904 and headquarte! red in Madison, Wisconsin, Dean provides medical and health services through a network of clinics located throughout Southern Wisconsin.
At Dean, we are committed to improving the health of our community and being one of the best providers of healthcare in the country. Our goal is to provide unsurpassed quality and compassionate care to every patient, every time. If your first priority is to provide the very best customer service to those you serve, apply today!
Position Summary:
The Unit Clerk, under the supervision of the Clinical Manager, provides assistance to patients to ensure quality patient care and satisfaction, and provides assistance to other Clinic staff. Provides assistance to patient inquiries via telephone or personal contact and screens patients to obtain Medical Center information, makes patient appointments, checks in patient's medical records, schedules surgeries and provides patients appropriate general information regarding their! surgical procedure.
Required:
High school! diploma or equivalent
Minimum of 2 years of relevant experience.
Good communication and organizational skills.
Pleasant outgoing personality.
Medical terminology knowledge/education OR Dean course must be taken within 3 months of DOH.
Proficient knowledge of Microsoft Office Suite.
Excellent problem solving skills.
Preferred:
EMR knowledge and/or experience
Previous Unit Clerk experience.
Patient care skills including safe transferring and ability to take vitals.
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to sit or stand for extended periods and to move quickly between tasks.
Ability to hear and converse on the phone and in person. Ability to see fine print and to use the computer.
Ability to perform fine motor tasks, such as when working with instrument / equipment, writing, computer or phone tasks.
Ability to safely lift up to 20 pounds and to push/pull up to 100 pounds when working with equipment, pushing wheelchairs or assisting with patient handling tasks.
Ability to bend/twist and crouch when performing various job tasks.
Depending on location assigned, may need to be able to safely drive a personal vehicle on a weekly or daily basis.
Responsibilities:
Performs advanced computer scheduling, rescheduling, canceling and coordination of appointments.
Performs schedule maintenance in Epic software for provider patient care schedules.
Assist Manager with Allocate software for provider and rooming staff scheduling which will include the input of information in database and analyzing for issues/concerns.
Collects information for prior authorizations fr! om patients and enters information into the system.
Manages nursing! work queues by providing procedure and diagnosis codes.
Assists Manager with preparation for departmental meetings, including minute taking.
Transports patients to other departments and acts as courier for specimens, x-rays, and/or medical records.
Collects and records accurate telephone information and relays it to medical provider or nurse in a timely manner. Collects, orders charts, records accurate prescription refills and relays it to medical provider or nurse in a timely manner.
Monitors drug cabinet, weekly restocks and reorders pharmaceuticals.
Stocks and cleans examination rooms on a routine basis. Orders/unpacks supplies.
Assists in gathering lab information and readying lab letters.
Assists Manager and Providers with patient termination and behavioral letters by creating and sending.
Respects and maintains confidentiality of all patient information.
Assists in emergency situations.
Prepares forms and instructs patients on ! (Pre and Post) procedures; follows up with patients prior to surgical date to ensure accuracy of patient compliance.
Prepares Outreach and Surgical records while maintaining and facilitating forms management between surgical centers and clinical departments.
Manages follow up visits between co-manager and doctor.
Coordinates doctor's practice with all surgery centers, informing them of changes and/or additions.
Assists patients for second opinion for surgery (i.e., paperwork, phone calls).
Cross train and staff other departments as needed.
Participates in site process improvement teams.
Monitors refrigerator temperatures daily, as well as monitoring medication and department chemicals expiration dates, reporting to Manager Issues or items outside of the normal range.
For more information, please contact us at Deancareers@deancare.com or call us at 608-250-1000.
Salary Range
The minimum hourly wage is $13.44. Several factors are c! onsidered when determining final compensation.
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If you ! were eligible to this position, please email us your resume, with salary requirements and a resume to Dean Clinic.
If you interested on this position just click on the Apply button, you will be redirected to the official website
This position starts available on: Sun, 20 Oct 2013 10:16:58 GMT