Manager Patient Services occupation at Columbia St. Mary’s in Milwaukee

Columbia St. Mary’s is hiring Manager Patient Services on Fri, 19 Oct 2012 10:18:39 GMT. Columbia St. Mary’s is a healthcare ministry with several regional hospitals and local clinics, serving a culturally diverse patient population throughout southeastern Wisconsin . For over 150 years we’ve combined the finest medical attention with a sincere passion for patient care . Many of our dedicated staff started their healthcare career with us and have stayed for years! Bring your passion...

Manager Patient Services

Location: Milwaukee Wisconsin

Description: Columbia St. Mary’s is hiring Manager Patient Services right now, this occupation will be placed in Wisconsin. More complete informations about this occupation opportunity kindly read the description below. Columbia St. Mary’s is a healthcare ministry with several regional hospitals and local clinics, serving a culturally diverse patient population throughout southeastern Wisconsin . For! over 150 years we’ve combined the finest medical attention with a sincere passion for patient care . Many of our dedicated staff started their healthcare career with us and have stayed for years! Bring your passion for patient care to our very special place and be welcomed into our family!

JOB TITLE: Manager Patient Services - Surgery, Ambulatory Surgery & PACU

Specific Purpose:
Under the general direction of the Director, Patient Services, or Vice President, Campus Operations/Nurse Executive and within the policies and procedures of CSM, the Director, Patient Services is responsible for administering nursing programs to maintain standards of patient care.

CSM LEADERSHIP:
Provides leadership to areas of responsibility by developing a vision that is aligned with CSM's mission, vision and strategic plan.

• Articulates the vision of the organization to develop a shared purpose of work and a sense of teamwork.
• Ensures that the department provides quality and cost-e! ffective services to its customers.
• Coaches staff by providing ongoing feedback to individuals and department.
• Develops relationships with others inside and outside of the department/organization to further the mission of the organization.
• Demonstrates an understanding of spirituality which brings meaning to lives and which makes us distinctively human.
• Serves as a strong CSM liaison with Ascension Health and partners/collaborates with other national quality organizations such as but not limited to IHI and Premier, etc.

Specific Responsibilities:

• Responsible for the quality of patient care by nurses and other allied health staff in a specific area. Insures that care provided to patients and families meets all standards of practice that are internal and external (national associations: ANA, AORN, NACOG) are followed and met. Insures that the care environment is safe for patients and staff.
• Cost effec! tive management of (area of accountability) through collaboration with the Director, Patient Services develops and implements the approved budget. Monitors variances for cause/correction. Understands financial concepts relevant to the organization and unit of accountability.
• Retains, recognizes, coaches, fosters staff development and satisfaction by treating employees fairly, resolving conflicts appropriately, embracing diversity, encouraging participation in unit/hospital based decision-making forums, Process Improvement and promoting an atmosphere of trust. Provides guidelines for unit staffing patterns consistent with productivity standards and quality care.
• Develops a collaborative and positive working relationship with Medical staff. Solicits their feedback and ideas to improve patient care and opportunities for program development.
• Demonstrates an understanding of customer needs and expectations. Incorporates customer feedback into departmen! t goals/Process Improvement.
• Measures performance against oper! ating plans and benchmarks, implementing improvements as needed to achieve outcomes. Improvements are based on patient/physician/employee feedback, organizational goals and initiatives, technological advances, changing health-care patterns and reimbursement variations.

QUALIFICATIONS:
Education: Graduate of an accredited Nursing Program; Bachelor’s degree

Experience:
Progressive and proven leadership experience required

Certifications, Licensees: Current RN License in the State of Wisconsin

Specific Knowledge, Abilities and Skills :

• Customer focused
• Results oriented
• Possess high degree of communication/interpersonal skills
• Must be able to deal calmly with tense situations
• Ability to maintain confidentiality
• Proven leadership experience
• High degree of financial responsibility in dealing with department budget preparation
Complex problem solving ability

We invite you to join us where service excellence and quality of care to our patients go hand and hand! Columbia St. Mary’s Hospital Milwaukee, Inc.

EOE
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If you were eligible to this occupation, please email us your resume, with salary requirements and a resume to Columbia St. Mary’s.

If you interested on this occupation just click on the Apply button, you will be redirected to the official website

This occupation starts available on: Fri, 19 Oct 2012 10:18:39 GMT

Apply Manager Patient Services Here